“We’re at least five years short of where we should be ,” said Henning Schulzrinne, who was chief technology officer of the F.C.C. H e attributes the lag to inaction at every level — from industry, to regulators and even technologists like himself. “We didn’t raise as much hell as we should have.”The same technology that lets grandparents video chat with their distant grandchildren makes robocalling cheap and lucrative. Robocallers — often located overseas — make thousands and sometimes millions of phone calls using VoIP. It makes spam call filters more effective, it makes uncovering the source of a robocall easier and it helps ordinary people who might get confused by someone pretending to call from, say, their bank’s official 1-800 number.

Source: New York Times April 24, 2019 00:45 UTC